Last updated October 23, 2026
Privacy Notice
This notice explains how personal information may be handled when you visit this website or contact Chokdee Physio, including if analytics tools are introduced later.
Data controller and contact
Personal data controller: เบญจพร พงศ์ประทาย, providing services under the name Chokdee Physio as a physiotherapist. For privacy requests, contact the LINE OA at https://lin.ee/wC5xaec, identify your message as a privacy request, and request any additional contact details before sharing sensitive information.
Information we may receive
Contact and appointment details such as a name you use, information shown in LINE, messages, dates, service area, and information you choose to provide. Symptoms, health history, treatment information, or documents may be sensitive health data under applicable law. Please share only what is needed for an initial conversation and do not submit documents or detailed health information through this website.
Purposes and legal grounds
Contact details are used to answer questions, make an initial suitability assessment, discuss service area and fees, and arrange appointments. Health information is used only when needed to discuss or provide care, based on explicit consent or a legal exception available under applicable personal data protection law, as relevant. Technical information may be used to operate the website, prevent abuse, and maintain security.
Recipients and services
Website hosting and infrastructure providers such as Cloudflare may process technical information needed to deliver pages and maintain security when the website uses those services. When you follow a LINE link, information is also handled by LINE under your use of its service and LINE’s policies. Information may be shared with service providers needed to operate the service or with competent authorities where required by law. The website currently has no form, booking or payment system and is not connected to Google Analytics 4 (GA4).
Future website analytics
If GA4 or another analytics tool is introduced, we will review its configuration, cookies or storage technologies, and consent requirements, and update this notice to match the actual setup before activation. Health information, names, consultation messages, LINE content, documents, and directly identifying information will not be sent to GA4 or marketing analytics tools.
International transfers
Third-party providers may process or store information in Thailand or other countries, depending on the services and configuration actually used. Any international transfer will follow the conditions and safeguards required by applicable law. The actual provider and country details will be added when those systems are selected and enabled.
Retention and security
Information is kept only as long as needed for the stated purposes, service delivery, handling requests, and legal obligations, then deleted, destroyed, or de-identified as appropriate. Actual periods depend on the information type and applicable requirements. Third-party providers may retain information under their own systems and policies. Appropriate safeguards are used against unauthorized access, use, or disclosure.
Your rights
Depending on applicable law, you may have rights to access or obtain a copy, correct, erase or destroy, object to or restrict processing, withdraw consent, request portability where provided by law, and lodge a complaint with the relevant data protection authority. Withdrawal does not affect processing that occurred before withdrawal. Send a request through LINE OA with details that help locate the information. We may request proportionate identity verification and respond within applicable legal time limits.
Changes
This notice may be updated when services, systems, or laws change. Check the last updated date above.